Refund policy

At Nyli Beauty, your satisfaction matters to us.

Due to the nature of our handcrafted skincare products, we do not accept returns or exchanges on opened or used items.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and photos of the item. Once approved, we’ll gladly provide a replacement or refund.

For questions, please contact us at nylibeautyceo@gmail.com

Thank you for supporting Nyli Beauty! 🌿